Passenger Services


Passenger Services at a Glance

  • Station representation
  • Check-in of passengers and baggage
  • Check-in facilities at the long-distance railway station
  • Boarding of passengers
  • Ticketing
  • Baggage tracing (lost & found)
  • Arrival Service
  • Individual services upon airline requests

Ground Operations at a Glance

  • Weight and balance services with provision of load planning and load sheet
  • Provision of ramp supervision

Flight Operations at a Glance

  • Flight planning and control (EDS, Jeppesen, SITA)
  • Preparation of operational flight plan
  • Provision of meteorological documentation and aeronautical information for each flight
  • Provision of NOTAMS and other special information
  • Provision of crew briefing
  • Monitoring of flight movements

For any information or requests please contact us.

Brigitte Press

Brigitte Press

Senior Vice President, Ramp and Passenger Services

Phone: +49 69 690 71101
Brigitte Press

Carlos Cardiga

Carlos Cardiga

Senior Vice President Sales & Customer Service

Phone: +49 69 690-61937
Carlos Cardiga