Flight & Ground Operations

The services of our Flight Operation department revolve around flight planning, crew briefing and effective communication. In times of skyrocketing fuel charges an efficient and accurate flight planning is essential not only to the safe conduct of the flight but to the overall economic success. Our experienced agents select the best and most economic route and draw up the operational plan using your airline's own computer systems, or alternatively EDS, Jeppesen or SITA systems. Flight crews will be provided with all relevant flight information: with the company flight plan, fuel sheets, weather and wind charts, NOTAM - and other required information. To be able to perform these services at a top-professional level our staff undergo training to gain the FAA dispatcher licence and are fully qualified according to JAROPS.

Our Ground Operations provide electronic data processing load planning and load control for all types of passenger and cargo aircraft in order to ensure safe and efficient load distribution inside the aircraft. All load control staff successfully passed a comprehensive in-house training in accordance with the applicable IATA/JAR recommendations including a dangerous goods course. Multiple carriers have licensed our load control staff to perform the weight & balance function for their operation.

Flight Operations

• Flight planning and control (EDS, Jeppesen, SITA)
  
• Preparation of operational flight plan
  
• Provision of meteorological documentation and aeronautical information for each flight
  
• Provision of NOTAMS and other special information
  
• Provision of crew briefing
  
• Monitoring of flight movements

Ground Operations

• Weight & balance services with provision of load planning and load sheet
  
• Provision of ramp supervision